Returns & Refunds

Can I make a refund?

All our products are made to order, which means they’re made especially for you. For this reason, we can only issue a refund if you have received a defective item. In this case kindly email us attaching the photo of the defective item. Note that this has to be done within 3 days after delivery.

My item is faulty, what should I do? 

If your item is faulty, we're very sorry! Please do not return it, but contact us first to arrange the next steps. You must inform us if your order has arrived faulty within 3 days of receipt.