How long does it take to receive my product?

Depending on your location times may vary.

It takes on average 5-15 business days to reach USA.

Canada, Europe and Asia might take a little longer.

If you have any questions regarding your order, email us at

Where can I find my tracking number?

Your tracking number will be sent to you when the order is shipped. If for some reason you don’t receive it, don’t hesitate to contact us.

Why did I receive only one part of my order?

Don’t be alarmed! Sometimes we ship your products from different warehouses, depending on the availability.

I didn’t receive my order.

If you think your parcel is lost, please double check the address details that you entered when you placed your order.

We can't take responsibility for missing parcels if the wrong information has been entered at the checkout, and if we were not informed of any changes before the dispatch date.

If your order details are correct, please email us and we will do our best to help!